At Ironbark Mental Health, we are committed to protecting your privacy and handling your personal information with care, confidentiality, and transparency. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website or use our mental health services.
By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.
We may collect personal information necessary to provide our services and support your mental healthcare needs.
This may include:
Your information is collected and used to:
We only collect information that is reasonably necessary to provide our services effectively and safely.
We understand the sensitive nature of mental health information and take confidentiality seriously.
We implement appropriate measures to protect your personal information from unauthorised access, misuse, disclosure, or loss. All telehealth consultations and communications are handled securely and confidentially in accordance with Australian privacy standards.
Our telehealth services are delivered through secure communication platforms designed to protect your privacy during consultations.
We encourage clients to attend appointments in a private and secure environment to maintain confidentiality during sessions.
Your personal information will not be shared, sold, or disclosed to third parties unless:
Our website may use cookies and analytics tools to improve user experience and understand website performance.
This information is generally non-identifiable and may include:
You can choose to disable cookies through your browser settings if preferred.
You may request access to your personal information or request corrections if your details are inaccurate or incomplete.
To make a request, please contact us using the details below.
Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of external websites.
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. Updated versions will be published on this page.
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Phone: 0415 172 068
Email:
Ironbark Mental Health is dedicated to maintaining the privacy, dignity, and trust of every individual accessing our services.
